Once they established her character as a, well, human, she was able to actually continue with the momentum set up in Voyager.

The problem initially was that the Fenris Rangers stuff was weird random bullshit with no real explanation and effectively just made her a morally grey mercenary at best and an outright murderer at worst. I remember reading initially when she got the Picard script that she had a panic attack because she could not recognize the character at all.

I will never get the image of Icheb getting his eye ripped out and cut out of my head. Stuff like that was absolutely unnecessary and made the show weaker overall.